Access and Basic Navigation

3. Viewing the Complete List of Dimensioners

1. Introduction

Wilkins is the core software powering Sizelabs’ Parcel, Pallet, and Motion dimensioners, enabling warehouses to automate package processing and reduce manual tasks. Each dimensioner measures length, width, height, and weight in seconds, helping you ship faster and optimize daily operations. In certain setups, Wilkins also sends these measurements to Magaya, ensuring a seamless data flow for your logistics. By combining rapid dimensioning with simple integrations and user-friendly tools, Wilkins streamlines your workflow and supports modern, high-efficiency warehouses.

This Step by Step guide explains how to:

Access the Sizelabs dashboard
View your list of dimensioners
Check logs to diagnose issues
Restart the Wilkins service
Address common errors involving cameras, scales, or Magaya connectivity

The explanations below are expanded to clarify certain terms (like PUERTO_MAGAYA, localhost, etc.) that might not be obvious to less technical users.

2. Accessing the Sizelabs Dashboard

Follow these simple steps to securely access your Sizelabs account and start managing your dimensioners efficiently.

Enter your email and password
1. On the login screen, type your registered email address and password into the corresponding fields.

(Optional) Remember your credentials.
1. If you're using a personal or secure device, you can check the "Remember me" option to stay signed in.

Click "Continue"
1. Press the "Continue" button to proceed with the login process.

You are now logged in
1. Once your credentials are verified, you will be redirected to the Sizelabs dashboard. If you encounter any issues, click "Forgot your password?" to reset your credentials or contact support.

3. Viewing the Complete List of Dimensioners

Easily identify and locate the dimensioner that requires support by following these steps.

Open the Help Center
1. On the left sidebar, locate and click on "Help Center" at the bottom. This will open a new view with additional support options.

Open the Owned Dimensioners List
1. In the new view, locate the "Owned Dimensioners" section. Click and hold the left mouse button on it to expand and display a full list of all Wilkins dimensioners..

Locate the Dimensioner Using Scroll or Search
1. Once the list is open, you can find the dimensioner by:
  1. Scrolling through the list manually.
  2. Using the search bar to quickly filter and locate the required dimensioner.

Select the Dimensioner

1. Click on the desired dimensioner to access detailed information and begin troubleshooting or support tasks.